FAQ
Frequently Asked Questions
Get the Answers You Need Before Your Move
We understand that plans can change. If you need to cancel or reschedule, please notify us as soon as possible. We offer flexible rescheduling options based on availability.
While we take every precaution to ensure your belongings are safely transported, accidents can occasionally happen. If any damage occurs, please contact us immediately, and we will work with you to resolve the issue.
To prepare for your move, make sure to:
Label your boxes with their contents and room destinations.
Remove any fragile items and personal valuables from moving boxes.
Clear pathways in your home for easy access.
We also provide a moving checklist to help you get organized.
We take great care in ensuring that your items are properly separated and accounted for throughout the move. Each customer’s belongings are clearly labeled and organized in their own designated areas of the truck. We use color-coded labels, inventory lists, and tracking systems to ensure everything stays together and is delivered to the correct location. Our professional crew carefully handles and manages each item, so you can have peace of mind that nothing gets misplaced.
We accept a variety of payment methods, including credit cards, debit cards, and checks. Payment is due upon completion of the move, and we provide detailed invoices for your records.
Yes, either you or a designated representative should be present throughout the move. At the origin, your presence ensures that everything you want moved is loaded, and you can sign necessary documents. At the destination, you’ll need to verify the inventory and guide the crew on where to place your items in your new home. This helps ensure a smooth and organized move, and allows you to address any questions or special instructions along the way.
The cost of your move depends on several factors, including the distance, size of the move, and any additional services (like packing, storage, or specialty items). To get an accurate quote, please fill out our free quote form, or contact us for a personalized estimate.
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